1. Multi-Tenant Data Isolation
OrbitoHQ is built ground-up on a hard-isolated multi-tenant security architecture. Each customer workspace is bound to a validated subdomain context and organization identifier.
Database queries are automatically parameterized and filtered at the repository layer, preventing cross-tenant data exposure even under high concurrency or malicious query injection attempts.
2. Encryption Standards
We enforce industry-standard cryptographic protection across all layers of data lifecycle:
- Data in Transit: All HTTP traffic to OrbitoHQ subdomains is encrypted using TLS 1.3 protocols with HSTS preloading enabled. HTTP connections are automatically upgraded to HTTPS.
- Data at Rest: Application databases, backups, media attachments, and log archives are encrypted using AES-256 algorithm with AWS KMS automated key rotation.
- Authentication Security: User passwords are hashed using bcrypt with salt rounds >= 12. Session tokens are JWT tokens signed with high-entropy keys and stored in HttpOnly secure cookies.
3. Backup & Disaster Recovery (RPO / RTO)
Our disaster recovery framework ensures zero-loss operational resilience for software engineering and product teams:
- Recovery Point Objective (RPO): Point-in-time database Write-Ahead Logging (WAL) guarantees RPO of under 1 minute.
- Recovery Time Objective (RTO): Multi-region failover automation ensures full cluster restoration in under 15 minutes in catastrophic datacenter outage events.
- Backup Verification: Automated backup integrity tests run daily to confirm snapshot restore capability.
4. Physical & Infrastructure Access Control
OrbitoHQ infrastructure is hosted in ISO 27001, SOC2 Type II, and FedRAMP certified cloud datacenters (AWS). Physical access to server hardware is strictly restricted to datacenter personnel with biometric authentication and 24/7 video monitoring.